What you need to know!

Question: How quickly will my tours be online?
Answer: Virtual Tours are typically processed within 24 hours of being photographed. There may be a delay if your tour is shot over a weekend.

Question: Are your tours MLS compliant?
Answer: Yes. SGM/Design 360 offers multiple viewing formats for each virtual tour. The different formats are viewable by clicking on unique links that we can provide. Each type of tour has a varying degree of feature restriction so as to allow you to use the tour with the most features while still meeting the requirements of your local MLS.

Question: When will my virtual tours expire?
Answer: Your virtual tours will each expire after a 12 months period of time. Each virtual tour can be renewed on an annual basis for a minimal service charge.

Question: How many scenes can be included in each tour?
Answer: The tour window supports 30 scenes in any combination of full 360, partial 360 or still images. If you have renderings instead of photos, we can add them as well or in addition to actual photos. Please see the order section of this website for tour packages and pricing.

Question: Is it possible to exceed the 30 scene limit and if so, how much would the additional cost be?
Answer: Yes, it is possible to exceed the 30 scene limit. Please see the order section of this website for tour packages and pricing.

Question: Can I change the skin and text colors of my tour windows?
Answer: Yes. You can choose any color you wish for the skin and text colors of your tour windows.

Question: If I change my company or contact information, do I have to recreate my tours?
Answer: No. If you change your contact information, you simply need to let us know and we will update the changes in your online profile. All of your tours will automatically update and the existing links to the tours will remain the same.

Question: Is there an additional charge for the setup of real estate tour templates/skins by your logo staff?
Answer: There is no additional charge for the setup of real estate tour templates or skins.

Question: How much does an audio narrative clip cost?
Answer: Free streaming audio clips are available. Pricing for audio narration on a virtual tour can be found on our order forms contained on this website.

Question: Can I place a link to school reports and city information on my tours?
Answer: Yes. You can have both a link to school reports as well as a link to city information on each of your tours.

Question: Can I place a link to a map of the property location on my tours?
Answer: Yes. A link to a map of the property is automatically generated.

Question: Can I place a floor plan on my tour?
Answer: Yes. You can add a floor plan image a separate feature button below the view screen on the tour window or you can include a floor plan as one of your images within the view screen on the tour window.

Question: Can I place a printable flyer on my tour?
Answer: Yes. If you have your own flyer, you can e-mail it to us and we can attach it to the tour for you or for additional price we will customize one of our templates for you.

Question: Where do you link the tours out to?
Answer: We will supply you with the links to your virtual tours so that you can place them onto your website and Realtor websites. If the virtual tour is a real estate tour, it is automatically sent to Homes.com, Homeseekers.com at no additional charge as long as the MLS sends their listings to those sites. PicturePath is available for an additional fee which pushes the virtual tour to Realtor.com, Homestore.com, Aol.com, and MSN.com.

Question: What is the charge to post tours to Realtor.com using PicturePath™?
Answer: We use a virtual tour technology that is an approved PicturePath™ member of Homestore, Inc the operator of Realtor.com. This means that we are authorized to send virtual tours from our servers to the following websites: www.realtor.com, www.homestore.com, www.msn.com. Homestore, Inc applies a charge for each tour sent to the sites listed above. We pass on this charge to you. The cost is $25.00 each time we send a virtual tour through the PicturePath gateway. All companies that post virtual tours to the Homestore network of sites are charged to do so. Companies that are not an approved PicturePath™ member are unauthorized to send virtual tours to the Homestore network of sites. We can also send your tours to www.homeseekers.com and www.homes.com at no charge to you.

Virtual Tour Distribution

Virtual tour syndication just makes sense. You know that when you generate more exposure for your listings, they are likely to sell quicker and at a higher dollar value. Who has the time to re-enter a single real estate listing into hundreds of syndication and distribution systems? Most people do not and that is why SGM/Design360 has direct access to the PicturePath™ distribution portal through Realtor.com and Move.com (formerly Homestore Inc.) we are authorized to feed ANY real estate virtual tour with a valid MLS number to the websites listed below free of charge as longs as the listing agent is a showcase member of Move.com/Realtor.com.

Move.com applies a charge for each real estate virtual tour sent from us to these sites if the Realtor is a non-showcase member. The fee is waived if the Realtor is a showcase member with Move.com. If you are not a showcase member and would like your virtual tour sent to Realtor.com we apply a $30.00 fee at the time of your tour order and your tour will instantly be send to Realtor.com and 90 other websites upon upload!! Yes 90 other sites!!

PanoRiders: Add a little "pizazz" or "bling" to a real estate sign with a head-turning PanoRider™. The concept is simple, but VERY effective. Each PanoRider™ advertises the single property website URL with a high quality panorama. The single property website for a virtual tour, on average, accounts for at least 45% of the hits. This tool is something every real estate agent should be implementing with their virtual tours, allowing them to turn street traffic into web traffic. [Contact Us for Pricing]

Property Specific Websites: Give your virtual tours a real presence on the web with an interactive site. These websites contain your full interactive virtual tour with enhanced listing features. [Contact us for Pricing]

Tour Discs: Give your clients something they will remember. Tour Discs are a unique marketing tool that is the perfect upgrade to your SGM/Design360 Virtual Tours! Available on CD or DVD, have SGM/Design360 create a custom disc of your virtual tour with a slideshow for distribution. Tour Discs are great for sales centers, open houses, investor opportunities, and much more. Leave your customers remembering what you have to offer by handing them out as a keepsake for your client and even as a business card! [Contact us for Pricing]